Match each CRM technique with its description
-RFM
-loyalty programs
-clickstream analysis

offers discounts or free items to customers
who keep coming back
calculates a customer's most recent visit,
the frequency of visits, and annual spending
discovers through data mining what customers
have in common to predict behavior
tracks every image, link, or object that
a customer clicks
clustering

Answer: B

Explanation:

ONE advantage corporations enjoy over other business forms is B. Corporations have a nearly unlimited life span.

Corporations do not cease to operate if one or some of the owners die. Each stockholder's shares are transferable by inheritance or sale. Corporations enjoy perpetual existence.

Health and safety legislation affects customer service delivery as it requires staff in an organization to ensure the safety of themselves and others, and act responsibly.

There are many perspectives like Changes to tax regulations and rates can have a significant impact on a business. For example, a fall in the rate of corporation tax reduces the amount of tax that corporations have to pay on their profits.

Customer service staff who deal with customers should know about the impacts and effects of legislation and regulations that protect the consumer when buying goods and services.

Governments issue regulations related to environmental practices, employee practices, advertising practices, and much more.

Government regulations affect how companies structure their businesses, where companies decide to locate, how they classify their employees and thousands of other things.

Environmental regulations, intended to protect human health and the environment, generally result in higher production costs and lower productivity in firms, which can lead them to shift investment and production to less stringent locations.

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Food security, hunger, poverty, population growth, pollution, heatwaves, droughts, and climate change are all interconnected.

Food security refers to the availability of food in a nation and the capacity of its citizens to obtain, afford, and procure enough food.

The United Nations Committee on World Food Security defines food security as everyone having constant physical, social, and economic access to enough, safe, and nourishing food that satisfies their dietary needs and food preferences for an active and healthy life.

Another aspect of food security is the accessibility of food regardless of class, gender, or area.

Food security was a problem many thousands of years ago, as shown by the fact that central governments in ancient China and ancient Egypt were known to release food from storage during famines.

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Answer: $641.77

Explanation:

First find the interest payments:

= Coupon rate * par value

= 10% * 1,000

= $100

The constant payment represents an annuity therefore the present value is that of an annuity.

Present value of an annuity = Annuity * Present value interest factor of annuity, 9% , 10 years

= 100 * 6.4177

= $641.77

The circumstances that could make a property insurance claim to be rejected are policy exclusions, failure to disclose information, non-payment of premiums, lack of coverage, policy conditions not met, misrepresentation or fraud, and wear and tear or maintenance issues.

Property insurance claims can be rejected for various reasons. While the specific circumstances may vary depending on the policy and insurance provider, here are some common situations in which a property insurance claim may be denied:

1. Policy exclusions: Insurance policies typically have specific exclusions listed in the terms and conditions. If the cause of damage or loss falls within these exclusions, the claim may be rejected. Common exclusions include acts of war, intentional acts, neglect or lack of maintenance, and certain natural disasters not covered by the policy.

2. Failure to disclose information: When applying for property insurance, it's crucial to provide accurate and complete information. If the insured fails to disclose relevant details about the property or provides false information, the claim could be denied. For example, if a homeowner fails to disclose a previous claim or provides inaccurate details about the property's security features, the claim may be rejected.

3. Non-payment of premiums: Insurance policies require regular premium payments to remain in force. If the insured fails to pay premiums within the grace period, the coverage may lapse, and any subsequent claims may be denied.

4. Lack of coverage: Insurance policies have specific coverage limits and deductibles. If the claimed loss exceeds the policy's coverage limit or falls below the deductible amount, the claim may be rejected or only partially paid.

5. Policy conditions not met: Insurance policies often have conditions that must be met to validate a claim. For example, the insured may be required to notify the insurance company promptly after the loss occurs, provide documentation and evidence of the damage, and cooperate fully during the claim investigation process. Failure to meet these conditions could result in claim denial.

6. Misrepresentation or fraud: If the insurance company determines that the insured intentionally misrepresented information or engaged in fraudulent activities to obtain coverage or make a claim, the claim will likely be rejected. This includes submitting falsified documents, inflating the value of the claimed items, or staging the loss.

7. Wear and tear or maintenance issues: Property insurance typically covers sudden and accidental damage rather than damage resulting from wear and tear, lack of maintenance, or pre-existing conditions. If the insurer determines that the damage is a result of normal wear and tear or inadequate maintenance, the claim may be denied.

It's important to carefully review the terms and conditions of your insurance policy and promptly report any losses to your insurance company to maximize the chances of a successful claim.

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The interplay between supply and demand in a market economy determines the price and quantity of a product as sellers and buyers participate in the marketplace in an exchange relationship.

In a market economy, supply and demand determine the price and quantity of a product. Let's take smartphones as an example.

When consumers want to buy more smartphones at a given price, the price tends to rise, and manufacturers increase their production to meet the demand.

When consumers want to buy fewer smartphones, the price tends to decrease, and manufacturers reduce their production.

Supply and demand are constantly adjusting to each other based on market conditions, such as consumer preferences and purchasing power, price of the commodity, to reach an equilibrium point where supply meets demand.

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Based on the revenue, the expenses, the sales, and other entries, the step - by - step income statement for Berlin Corporation is:

                                         Berlin Corporation.

                                         Income Statement

Sales Revenue                                              $592,000

Less:  Sales Return                                       $40, 000

Net Sales                                                                           $552, 000

Less : Cost of Goods sold                                                ($156, 000)

Gross Profit                                                                         $396, 000

Less Operating expenses:                                                 (186, 000)  

Income from operations                                                    $210, 000

Other Revenue /Gains                                    12, 700

Other Expenses /Losses                                   (13, 300)       ( 600 )

Income before income taxes                                              $209 ,400

Less: Income tax expense                                                    ($62, 820)

Net Income / (Loss)                                                              $146,580

When making an income statement, the goal is to find out how much net income or loss that a company makes.

First, write the revenue and then remove any sales returns or allowances. Then remove the cost of goods sold to find the gross profit. After this, the operating expenses are removed to find the income before taxes. After the taxes are removed, the remaining amount would be the Net income or loss.

The taxes here are:
= 209, 400 x 30%

= $62, 820

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Answer:

10.45%

Explanation:

Calculation to determine the cost of debt

B/S = 1.57 − 1

B/S = .57

.156 = .14 + .57(1 −.21)(.14 − RB)

.156 = .14 + .57(.79)(.14 − RB)

RB = .1045*100

RB= 10.45%

Therefore the cost of debt is 10.45%

Since the stock market increases broadly, this has the effect of expanding the aggregate demand thus, shifting it rightwards. This consequently leads to an increase in price level and real GDP. See the Short Run Effect Graph.

In the Long Run, given that demand shifted to the right, this created an imbalance between demand and expected price levels.

All things being, equal the laws of demand and supply as it affects price trigger an upward adjustment in price hence creating a new equilibrium point. See the Long Run Effect Graph.

Aggregate demand, also known as domestic final demand in macroeconomics, is the entire demand for final products and services in an economy at any particular time.

It is frequently referred to as effective demand, albeit this phrase is differentiated at times. This is a country's demand for its gross domestic output.

Aggregate demand is estimated by combining consumer expenditure, government and business investment spending, and net imports and exports. AD = C + I + G + Nx is the equation that represents it.

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Answer:

did u mean to add an image? lol

Explanation:

Answer:

Domestic trade, also known as internal trade or home trade, is the exchange of domestic goods within the boundaries of a country. This may be sub-divided into two categories, wholesale and retail

Answer:

b.

Explanation:

When leading a meeting with many different topics, the best way to move the meeting along faster so that it ends in time is to move divergent topics to a separate list to be discussed later. This would remove the unimportant topics from that specific meeting and allow the very specific important topics to be discussed thoroughly in that meeting, thus moving it along but still being as efficient as possible. The divergent topics can be scheduled to be discussed at a later date when they are of a higher priority.

The most suitable career for Jonathan would be a real estate broker.

Jonathan's outgoing personality and interest in home repairs align well with a career in real estate. As a real estate broker, he would have the opportunity to work closely with clients, providing customer service and helping them navigate the process of buying and selling properties.

His passion for watching TV shows about house flipping indicates a strong interest in the real estate market which would be beneficial in this role. Additionally, his degree in business would provide a solid foundation for understanding the business aspects of real estate transactions.

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To complete the financial statements of Omega Company for the year ended June 30, 2001, we can use the provided ratios and additional information.

A. Net Profit to Sales Ratio = 5%

Net Profit = Net Profit to Sales Ratio * Sales

Net Profit = 0.05 * $2,000,000 = $100,000

B. Current Ratio = 1.5

Current Assets = Current Ratio * Total Liabilities

Total Liabilities = $60,000 (sundry creditors)

Current Assets = 1.5 * $60,000 = $90,000

C. Return on Net Worth = 20%

Net Worth = Net Profit / Return on Net Worth

Net Worth = $100,000 / 0.2 = $500,000

D. Inventory Turnover = 15

Cost of Goods Sold = Sales / Inventory Turnover

Cost of Goods Sold = $2,000,000 / 15 = $133,333

E. Share Capital to Reserve Ratio = 4:1

Share Capital = (4 / 5) * Reserve and Surplus

Share Capital = (4 / 5) * Net Worth = (4 / 5) * $500,000 = $400,000

Reserve and Surplus = $500,000 - $400,000 = $100,000

F. Tax Rate = 50%

Income Tax = Tax Rate * Net Profit

Income Tax = 0.5 * $100,000 = $50,000

Now we can complete the financial statements:

Omega Company Income Statement for the year ended June 30, 2001:

Sales: $2,000,000

Cost of Goods Sold: $600,000

Gross Profit: $1,400,000

Operating Expenses: $1,190,000

Earnings Before Interest and Tax: $210,000 (Gross Profit - Operating Expenses)

Debenture Interest: $10,000

Income Tax: $50,000

Net Profit: $100,000 (Earnings Before Interest and Tax - Debenture Interest - Income Tax)

Omega Company Balance Sheet as of June 30, 2001:

Assets:

Cash: To be determined

Stocks: To be determined

Debtors: To be determined

Fixed Assets: To be determined

Total Assets: To be determined

Liabilities:

Sundry Creditors: $60,000

10% Debentures: To be determined

Total Liabilities: To be determined

Equity:

Share Capital: $400,000

Reserve and Surplus: $100,000

Total Liability and Equity: To be determined

Please note that the values for Cash, Stocks, Debtors, Fixed Assets, 10% Debentures, Total Assets, Total Liabilities, and Total Liability and Equity need to be provided in order to complete the financial statements accurately.

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A successful data-driven market segmentation program depends on the "use of transactional and event data", "a common definition of market segments", "and the development of a centralized CRM database" but it does not depend on "the rejection of tradiitional marketing research techniques".

The correct option to the given question is option a.

Traditional marketing research techniques, such as surveys, focus groups, and interviews, have long been used to gather insights about consumer behavior and preferences. While these techniques may have limitations, they still play a valuable role in understanding customer motivations and attitudes. Data-driven market segmentation programs can benefit from a combination of both traditional and data-driven research approaches. The use of transactional and event data is crucial for a data-driven market segmentation program. This type of data provides valuable information about customer behaviors, purchase patterns, and interactions with the business.

Having a common definition of market segments across all areas of the business ensures consistency and alignment in marketing efforts. This allows for targeted and personalized messaging that resonates with each segment. It also facilitates coordination between different departments, such as marketing, sales, and customer service, leading to a more cohesive and effective customer experience.

Finally, developing a centralized and accessible CRM database is essential for managing and analyzing customer data. It enables the integration of data from various sources, such as transactions, interactions, and demographic information, into a single platform. This centralized database provides a comprehensive view of customers, enabling more accurate segmentation and personalized marketing initiatives.

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Answer:19

Explanation:

OCP receives 7.5 standard jobs, 4.5 deluxe jobs, and 3 pro jobs per hour at each station on average.

To solve this problem, we first need to calculate the number of standard, deluxe, and pro jobs that arrive per hour at OCP.

Given that OCP receives 15 jobs per hour consisting of 50% standard, 30% deluxe, and 20% pro, we can calculate the number of each type of job using percentages:

Number of standard jobs = 0.5 * 15 = 7.5

Number of deluxe jobs = 0.3 * 15 = 4.5

Number of pro jobs = 0.2 * 15 = 3

Therefore, on average, OCP receives 7.5 standard jobs, 4.5 deluxe jobs, and 3 pro jobs per hour.

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De-dollarization, or the reduction of dependence on the US dollar in global financial transactions, has indeed gained attention in recent years. While it is true that some countries are actively working to diversify their currency holdings and reduce reliance on the US dollar, it is essential to consider multiple factors that contribute to this trend.

One of the factors that have led to discussions about de-dollarization is the use of economic sanctions by the United States. Economic sanctions can be a powerful tool for a country to exert pressure on another nation, but they can also have unintended consequences. When the US imposes sanctions, it often restricts access to the US financial system, which is heavily reliant on the US dollar. This has prompted some countries to explore alternative methods of conducting international trade and finance to mitigate the impact of sanctions.

China, as a rising economic power, has been at the forefront of efforts to promote de-dollarization. It has taken steps to internationalize its currency, the yuan (also known as the renminbi), and has established currency swap agreements with various countries to facilitate trade settlements in yuan. Additionally, China has been promoting the use of its currency in international transactions through initiatives like the Belt and Road Initiative, which aims to enhance trade connectivity and financial integration among participating countries.

While weaponization of the US dollar through sanctions is indeed a contributing factor to the de-dollarization trend, it is not the sole driver. Other factors include concerns about the long-term stability of the US dollar, efforts by countries to reduce vulnerability to currency fluctuations, and geopolitical considerations. Some countries view de-dollarization as a way to enhance their economic and financial sovereignty, diversify risk, and reduce exposure to potential US policy changes.

It is important to note that the process of de-dollarization is gradual and complex. The US dollar still remains the dominant global reserve currency and the primary currency for international trade. The global financial system has deep-rooted structures and networks that make a rapid shift away from the US dollar challenging. However, as various countries seek to reduce their dependence on the US dollar, we can expect ongoing discussions and actions related to de-dollarization in the global economic landscape.

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The calculated NPV is negative, indicating that the present value of expected cash flows does not exceed the start-up cost of the project. In other words, the project is expected to generate a net loss.

To determine whether Wally's Walleyes should introduce the new product, we can calculate the net present value (NPV) of the project. The NPV measures the present value of expected cash flows, taking into account the required rate of return.

To calculate the NPV, we need to discount the cash flows using the required rate of return (15 percent). The formula for calculating NPV is:

NPV = Cash Flow Year 1 / (1 + Required Rate of Return)^1 + Cash Flow Year 2 / (1 + Required Rate of Return)^2 - Start-up Cost

\(NPV = $4,500 / (1 + 0.15)^1 + $4,300 / (1 + 0.15)^2 - $7,800\)

\(NPV = $4,500 / 1.15 + $4,300 / (1.15)^2 - $7,800\)

NPV = $3,913.04 + $3,537.41 - $7,800

NPV = -$350.55

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The manager's income is $200,000.

The option (B) is correct.

The expression "income" for the most part alludes to how much cash, property, and different exchanges of significant worth got over a set timeframe in return for administrations or items. There is no single, standard definition: pay is characterized by the setting in which the idea is utilized.

Income includes monetary as well as non-financial upsides of recompenses and perquisites. All pay is available under personal expense except if explicitly excluded.

Given;

Fixed salary = $175,000

Earns 0.5% of all profits

Profit = $5,000,000

Manager income = Fixed salary + 0.005 * Profit

Manager's income = $175,000 + 0.005 * $5,000,000

=> Manager's income = $175,000 + $25000

=> Manager' income = $200,000

Thus, the manager's income is $200,000.

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Your credit score has a significant impact on your financial situation. They assist lenders in determining whether you are a good risk. Your credit score can determine whether a loan is approved or denied. It can also affect how much interest you're charged, making debt more or less expensive for you.

If Jamal is creating a four-fold brochure about the parts of a business including production, finance, marketing, and customer service If he only wants to highlight the key aspects of each part with several bullet points, the information  he should  include will be:

Jamal should carry out adequate and accurate research concerning the vital information that should be included  in the brochure.

The information that he should include in his brochure should be:

The reason why i feel this is the most important information about each part of a business is because it will enables people to know that he is good at what he does  which will in turn help to promote the business.

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Answer:

A. law of demand

Explanation:

Based on the fact that Malcolm is a U.S. citizen and provided 100% of the support for his son, who lived with him all year and is his qualifying child, his most advantageous filing status is D. Head of household.

It should be noted that Malcolm can file a separate return from his ex-wife as the head of household. This is due to the fact that he stayed with his son and paid 100% maintenance for the son.

Under the head of household, the gross income is $18650 for those under the age of 65. Malcolm can also get dependent care credit, earned income credit, and education credit.

Therefore, he should file as head of household.

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Here is the ROIC calculation for Apple, Inc.:

Net income (loss) $14,030

Interest expense $0

Taxes $14,030

Net operating profit after taxes $28,060

Average invested capital $176,064

Return on invested capital (ROIC) 15.9%

The following table compares Apple's ROIC to that of BlackBerry:

Company | ROIC

------- | --------

Apple | 15.9%

BlackBerry | 4.9%

As you can see, Apple's ROIC is significantly higher than BlackBerry's. This is due to a number of factors, including Apple's higher gross margin, operating margin, and net income.

Apple also has a lower tax rate than BlackBerry, which helps to boost its ROIC.

Here are some of the reasons why Apple has an advantage over BlackBerry:

Blackberry does have some advantages over Apple, such as its strong security features and its experience in the enterprise market. However, these advantages are not enough to offset Apple's overall advantages.

Overall, Apple is a more profitable company than BlackBerry. This is due to a number of factors, including Apple's strong brand, innovative products, efficient supply chain, and effective marketing strategy.

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Answer:

C completely irreconcilable

The five kinds of capital that are directly relevant are:

The called-up capital refers to the portion of the subscribed capital that the company has demanded and the shareholders are required to pay.

In this case, the Alpha limited company called up the entire subscribed capital of Rs. 290,000 on 25th January. Therefore, the called-up capital is also Rs. 290,000.

Summarily,

- Authorized Capital: Rs. 500,000

- Issued Capital: Rs. 300,000

- Un-issued Capital: Rs. 200,000

- Subscribed Capital: Rs. 290,000

- Called-up Capital: Rs. 290,000

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The range between $3 and $27 is three standard deviations away from the mean.

Since we know that 99.73% of the data falls within three standard deviations of the mean, we can estimate that 99.73% of all cars will purchase gasoline between $3 and $27.

According to the given information, the population mean is $15, and the population standard deviation is $4.

This means that 99.73% of all cars will purchase gasoline within three standard deviations of the mean, using the empirical rule.

Therefore, we can use the empirical rule to estimate the percentage of cars that will purchase gasoline between $3 and $27.

The empirical rule is also known as the 68-95-99.7 rule, which states that:Approximately 68% of the data falls within one standard deviation of the meanApproximately 95% of the data falls within two standard deviations of the meanApproximately 99.7% of the data falls within three standard deviations of the mean.

To find the number of standard deviations that correspond to $3 and $27, we need to calculate the z-scores.

The z-score formula is given as:z = (x - μ) / σwhere z is the standard score, x is the value of the variable, μ is the population mean, and σ is the population standard deviation.

To find the z-score for $3, we plug in the values:z = (3 - 15) / 4z = -3To find the z-score for $27, we plug in the values:z = (27 - 15) / 4z = 3.

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